Chad started with Chuck Hay Insurance in 1997 and took over as President of Porter-Hay in 2018. Chad and his wife Amy have two children Lexi at Illinois State University and Cayden finishing up high school. He has served on numerous boards including Secretary of the Planning Commission for City of Galva, Galva Economic Development Council, Finance Officer for the Hagburg-Hamilin American Legion Post, OSF Health Insurance Agents Advisory board, IMT Commercial Insurance Agents Advisory board and Finance Officer for Western Illinois QDMA Chapter. In his spare time Chad enjoys traveling with his family and anything related to hunting, conservation and the outdoors.
Carmen started with Porter-Hay Insurance in 2016. She comes with 20 years’ experience in Commercial Insurance with an emphasis in Transportation. She lives with her daughter, Carley in Kewanee. She is an avid Cubs fan. In her spare time, she enjoys watching her daughter participate in various sporting events and spending time with friends & family which includes her fur babies, Rizzo & Frankie.
Kyle started in the insurance business in 1988 with Orville Minteer & Associates and was that agency’s President until joining Porter-Hay in 2019. Kyle has over 30 years’ experience in personal lines, commercial lines and life and health insurance and is licensed in Illinois and Iowa. Kyle lives in Andalusia, IL with his wife Brandy, who also works in the agency. Kyle and Brandy have 5 adult children and are avid Mississippi River boaters during the summer.
Kent has been an insurance agent for over 36 years. Kent and his wife Karen have two grown daughters and three grandchildren. Kent graduated from Illinois State University with a degree in Business Administration. In his spare time, Kent prefers to spend most of his time in the role of “Papa”.
Amy started with Chuck Hay Insurance in 2012. She has earned her CISR designation. Amy, her husband Ryan and three kids live on a small hobby farm outside of Bishop Hill where they enjoy raising cattle, sheep, goats, hogs and chickens. Amy has been very active in the community in multiple organizations including Rotary, Scouts, 4-H, and volunteering at the school. She enjoys cooking and reading in her spare time.
Derek joined the Porter-Hay Agency in June of 2019. He received a bachelor and masters degree from Western Illinois University and will be focusing on Farm and Crop Insurance. He lives at Oak Run with his wife Annie where their three children Brody, Braxton, and Riggins keep them busy and entertained. Derek enjoys boating, golfing, and helping on his family’s farm outside of Alexis and is involved in coaching youth sports. He also is engaged in running a Memorial Fund that supports families in need and community wide improvement projects.
Debbie joined Porter Insurance in 2000 as an Insurance Agent. Prior to joining the agency, Debbie was a claims adjuster for 6 years. She graduated with a Bachelor of Science from Illinois State University. She is very involved in the community including Kiwanis Club and serving as a board member of the United School District. Debbie and her husband Andy have 3 daughters and reside on a farm. In her spare time, she enjoys spending time with her family and watching her children’s sporting events.
Eric has been in the insurance industry since 2012. He graduated from Monmouth College with a degree in Business Administration. He resides in Monmouth with his wife and daughter. Eric is a member of the Monmouth Noon Lions Club, an Assistant Basketball Coach for Monmouth-Roseville High School, and volunteers for various youth sports leagues. In his spare time, he enjoys spending time with family and attending sporting events.
Jackie started working with the agency in 2006. She has worked in both personal and commercial insurance. She is married to Matt Cain who is a Captain on the Galesburg Fire Department and they have two boys, Andrew and Lucas. They farm outside Rio, raising cattle and hogs. She enjoys watching her kids show their animals at the fair, and she loves to cook.
Mark started in the insurance business in 2012 with Cratty Insurance Agency, Inc. He was born and raised in Galesburg, then graduated from Monmouth College with a degree in Business Administration. He resides in Galesburg with his wife Taylor, children Elise, and Logan. Mark is also a realtor with Century 21, serves on the Knights of Columbus #556, Crime Stoppers board, and TIPS Club. In his free time, he enjoys hanging out with his family, golfing and the Chicago Cubs.
Thank you so much for all of your help. You made the dread of getting my own insurance go away and also made the process such a breeze!
Changing insurance companies can be a big deal in life, but with the caring and compassion Jackie brings to the table, the process was quick and easy. She took the time to explain everything to us, letting us know she is just one call away to take care of our problems. Porter- Hay is a great place to always lend a helping hand.
Amy was very helpful and knowledgeable with all of our insurance needs. She’s very professional but very personable and caring.
Four and a half years ago, my then-boyfriend, Ken, and I started Dague Trucking in Alden, Iowa. His duties were anything related directly with the truck. He called an insurance company and spoke with a Carmen Crabtree. We didn’t know what a blessing that would be. Carmen has been a Godsend to our company. She goes above and beyond as an agent to look out for Dague Trucking. We feel like she is a part of our family. Always willing to help us stay covered properly. We can talk to her about our families, pets, and outside-of-work endeavors. Wherever Carmen goes, we will follow her. We continue to grow with Carmen by our side. Thanks to Carmen for the excellent customer service for the past four and a half years, and many more to come.
Jackie is always fun to deal with. She gets things done and does it right. I know I can trust her to get me a good company and decent rates.
Amy is extremely knowledgable about insurance. She works hard to keep our premium low while making sure we have the coverage that we need. She always takes the time to explain things and gives us all of our options. She routinely reviews our insurance and notifies me if she thinks we need to make a change. She makes insurance easy!
I want to send a very sincere thank you to Susan at the Andalusia branch. You rock Susan. Thanks for all your help today.
Amy is amazing. I was with my other insurance company since i was 20. Amy made it so simple and pain free to switch and get a better insurance. She explained everything and showed me the difference that she could provide with my home and auto insurance. I will recommend her to anyone looking or not looking for insurance. She just has this AWWWW about her!