Porter Insurance in Alexis and Chuck Hay Insurance in Galva & Galesburg became the Porter-Hay Insurance agency in early 2016. The two long standing independent agencies had slightly different focuses. While both agencies had focused on Home & Auto personal lines business as well as health insurance, Chuck Hay had a strong focus on commercial business and Porter Insurance on Farm and Multi-Peril business. The agency is licensed in 7 different states and together we offer expertise in virtually all lines of business.
At Porter-Hay Insurance we are strong members of our communities and will continue to keep customer service as our priority. We invest in our employees through training and encourage them to become insurance professionals. We will continue to build the Porter-Hay brand through expansion, acquisition opportunities and investments in technology. Strong people and strong partners. PHI is here to provide you with security and peace of mind.
Changing insurance companies can be a big deal in life, but with the caring and compassion Jackie brings to the table, the process was quick and easy. She took the time to explain everything to us, letting us know she is just one call away to take care of our problems. Porter- Hay is a great place to always lend a helping hand.
Amy was very helpful and knowledgeable with all of our insurance needs. She’s very professional but very personable and caring.
Four and a half years ago, my then-boyfriend, Ken, and I started Dague Trucking in Alden, Iowa. His duties were anything related directly with the truck. He called an insurance company and spoke with a Carmen Crabtree. We didn’t know what a blessing that would be. Carmen has been a Godsend to our company. She goes above and beyond as an agent to look out for Dague Trucking. We feel like she is a part of our family. Always willing to help us stay covered properly. We can talk to her about our families, pets, and outside-of-work endeavors. Wherever Carmen goes, we will follow her. We continue to grow with Carmen by our side. Thanks to Carmen for the excellent customer service for the past four and a half years, and many more to come.
Jackie is always fun to deal with. She gets things done and does it right. I know I can trust her to get me a good company and decent rates.
Amy is extremely knowledgable about insurance. She works hard to keep our premium low while making sure we have the coverage that we need. She always takes the time to explain things and gives us all of our options. She routinely reviews our insurance and notifies me if she thinks we need to make a change. She makes insurance easy!
I want to send a very sincere thank you to Susan at the Andalusia branch. You rock Susan. Thanks for all your help today.
Amy is amazing. I was with my other insurance company since i was 20. Amy made it so simple and pain free to switch and get a better insurance. She explained everything and showed me the difference that she could provide with my home and auto insurance. I will recommend her to anyone looking or not looking for insurance. She just has this AWWWW about her!