WHAT OUR CLIENTS SAY?
Kylie
Lena at the Monmouth location is AMAZING. She was extremely friendly and knowledgeable. She went above and beyond to help me. I had the best experience and would highly recommend Lena at Porter-Hay Insurance in Monmouth.
Jetta
Jackie does her job very well. She makes Insurance purchasing easy. She made sure we had the correct coverage for our small business, explaining all the details on our policy.
It is a pleasure working with her! Highly recommended
T.J
Very satisfied as a customer. I work with Mark Cratty as my agent in addition to an excellent support staff. Mark has been my trusted insurance agent for over 10 years. Mark became an insurance agent learning from his well respected mother and father. I trust and depend on him for all of my insurance needs. Our relationship is built on trust, dependability, and friendship. He is a great customer advocate and insurance expert. He also is very involved with the community. He has the ability to shop various companies to find me the best coverage and value. Many of which are companies based in Illinois and not some huge outfit that’s hard to deal with. I feel no need to shop or even get a quote from anywhere else because I trust and know he’s done the work and research. Mark is very easy to contact if I ever need. Calling the office makes it very easy to pay my premiums rather than having to log into or call a major company. You call and talk to a real person, with excellent customer service.
Christina
Brenda in the Oquawka location was exceptional to work with. She had a quick turnaround time on our quotes and was able to find us cheaper rates even with having teen drivers. We moved all our property & casualty policies over to Porter Hay. I strongly suggest calling Brenda for any insurance needs!
Kayla
We just recently switched insurance companies to Porter-Hay. They have been amazing to work with. Great communication and fast responses. Fair pricing. Suzy Dekeyrel has been awesome!! Thank you for making things so easy on us!
Rick
Kyle and Brandy Johnson are an amazing team. Running a business we have so many changes and questions. These two have helped us so much through the growth and expansion of our business. They have great advise and are extremely prompt at answering questions. We lean on these two often for support and they are always there for us ready to help. We are very thankful for them.
Jeff
All the staff at Porter Hay Insurance have always been more than helpful in all our insurance needs. I feel they have our best interests as their top priority. I have recommended them to several of our friends and family.
Melissa
The team in Galva has always been incredibly helpful. I have worked with them in both professional and personal aspects and they treat every request with the utmost respect and in a very timely manner. I will always recommend Porter-Hay Galva.
Danielle
I’ve never had a question the staff couldn’t answer and every policy adjustment has been seamless. Lynn is always quick to respond and endlessly helpful. I’m grateful for the work of the Porter-Hay Insurance team!