Shelby has spent her career in customer service, starting in food service and later working with seniors in nursing homes. Her diverse experience spans industries like technical support, order entry, and purchasing, but her passion has always been connecting with people. Although she’s new to the insurance world, Shelby’s dedication to taking care of customers remains unwavering. Before joining Porter-Hay, she honed her skills in various roles, always focused on building relationships and making a positive impact.
Shelby grew up in the Peoria IL area and moved to Galesburg 6 years ago. She recently married her husband in the winter of 2024, and they’re now building their dream life on a small farm outside of Alexis, where they share their home with their three fur babies. Outside of her professional life, Shelby enjoys spending time with her family—especially her nieces and nephews—and nurturing her indoor plants and garden. She also has a deep love for music and art, often participating in and enjoying local events. Shelby’s life is a beautiful blend of work, personal passions, and a deep love for the people around her.